For adjusters and housing companies
What you need to know to place a family today.
- Location
- Little Italy, beside University Circle, Cleveland, Ohio 44106
- Suites
- Two-bedroom, one bath, sleeps six. One-bedrooms sleep four
- Move-in notice
- 24 to 48 hours
- Minimum stay
- 30 nights
- Length
- One to twelve months, extended month to month
- Billing
- Invoiced to the insurer or housing company
- Deposit
- None on stays billed to an insurer or housing company
A home that is ready the day they arrive
A displaced family should not have to buy a kettle or set up the internet.
- Room for a household
- Two bedrooms and a living room sleep up to six, with a full kitchen so the family can cook as they did at home.
- Everything is in one bill
- Electricity, heat, water and Wi-Fi are included. There are no accounts for the family to open and no utility bills to forward.
- Laundry and parking on site
- Each suite has its own washer and dryer, and the building has parking, an elevator and a secured entry.
- Pets by arrangement
- Some two-bedroom suites take pets. Tell us about the animal when you ask, and we will say which suites are open to it.
- Stays that follow the claim
- Repairs run late. Stays extend month to month, so the family does not move twice while the claim is open.
- No lodging tax after 30 nights
- Stays of 30 nights or more carry no city or county lodging tax, so the monthly figure is the figure.
From first call to move-in
Three steps, usually inside two days.
Send the dates and the household
Tell us the move-in date, how long the stay is expected to run, how many people and any pets. Open-ended stays are fine.
Get a monthly quote within one business day
One price per month with utilities included, and the terms in writing for the claim file.
The family signs and moves in
Each adult passes an identity and background check, signs the occupancy agreement online and receives a door code of their own.
Questions adjusters ask
Who do you invoice?
We invoice the insurer or the temporary-housing company directly. The family does not pay rent to us and claim it back.
Can the stay be extended?
Yes. After the first 30 nights the stay runs month to month for up to twelve months. Tell us as soon as the repair date moves and we will hold the suite.
Are the suites fully furnished?
Yes. Each has beds, a sofa, a full kitchen with cookware, linens, towels and a work space, plus a washer and dryer in the suite.
Do you screen the family?
Every adult staying passes an identity and background check before receiving a door code. It is done online.
Which schools and services are nearby?
The building is in Little Italy, beside University Circle. Tell us the family's home address and we will tell you how far the suite is from it.
Have a family to place?
Send the move-in date, the household size and the expected length. We answer within one business day, and sooner by phone.